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frequently asked questions

Are there payment plan options?

Payment options are listed on each respective service page. There are currently no payment plan options for the membership. If a different payment plan would work better for you, please communicate that to our practitioner assistant prior to filling out your application to work with us. We will always do what we can to accommodate financial needs, but we reserve the right to assess that on a case by case basis.

Do you accept insurance?

We do not accept insurance at this time. HSA and FSA can be used towards some lab tests or supplements, but that is based on the company it is being purchased from. Lab fees not included in packages can also be sent into your insurance for reimbursement, but the client is responsible for that.

How much do protocols typically cost?

On average, supplements/other modality recommendations can average $250-400 per month. Typically the most expensive is getting started, as you are buying more things up front, but after that it tends to vary based on frequency of ordering items.

Do you run your labs in house?

No, all of our labs are outsourced for processing. Blood panels are ordered through Evexia diagnostics and drawn at a Labcorp location. HTMA test kits are sent to Trace Elements. Bio-resonance scans are run through Creating Balanced Health.

How long does it take for labs to process?

The time between a lab receiving your sample, processing the sample, and getting us results can average about three weeks. Sometimes it is faster, sometimes it is slower. After we receive results, it takes time for our team to review the test, put together reports and create protocols. Please note that delays in sending test kits, going for labs, mailing delays etc will delay our ability to do our job for you and have your services completed on time. We are not responsible for delays due to mail or test centers.